Your resource for security and fraud information. Learn more about how to protect your identity and finances.
Our members are reporting an increase in fraudulent text messages. If you receive a text or call from Amplify asking for secure account information or your online banking login information, please do not reply or respond. Keep reading to learn how to identify a suspicious activity text scam.
How to Identify a Suspicious Text
If you get a text message from your bank attempting to verify a suspicious transaction, the last thing on your mind might be a phishing attempt. But be careful: modern scammers are increasingly using your desire to keep your account safe against you. Below are three signs that your text message may be fake. For complete information on how and when Amplify will contact you, read this article in our online Help Center.
Protect Yourself from Romance Scams
Online romance scams are increasing at an alarming rate. With the rise of technology, our world has become increasingly interconnected – we can easily chat with loved ones across the globe, make purchases with a click of a button, and even find love online. But this convenience also makes us vulnerable.
Short Codes at Amplify
As of July 2023, Amplify now leases short codes from wireless carriers to increase our members’ confidence in our communication. Click on the link below to view the full list of short codes.
Fraud Trends for 2024
It may be a new year, but scammers are up to their old tricks. Here are some of the scams the Amplify Fraud team will be tracking again in 2024. Click on the links below to learn more about each scam type and learn how to protect your identity – and your money.
From our contact center to our self-service member portal, our team is here to answer your security questions and help verify your account information.
If you are worried that your account information may be compromised, or have questions about your account, call member support immediately.
Fraud & Disputes
Visit Ask Amplify to learn how to file a fraud claim or dispute a transaction from an Amplify checking account, savings account, or credit card.
Need to verify a text message from Amplify? Here’s our list of active SMS short codes and what notifications they support.