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  • Beware Call Spoofing

    Better safe than sorry: if you receive a call from someone claiming to be an Amplify representative and are asked to share personal information, it is always a good idea to hang up and call our Contact Center directly at (512) 836-5901.

LastPass users, take action

In late December, password management subscriber LastPass revealed that customer information had been captured as part of a data breach. If you are a LastPass customer, we recommend you research LastPass alternatives, update your passwords as soon as possible, and enable two-factor authentication on any eligible accounts.

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Be on guard for tax season scams

Tax season is upon us, and that means mountains of paperwork and an uptick in scammer activities. In this blog post, we walk through some of the most common types of IRS scams and how to keep your tax season as painless as possible.

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Fraud Trends for 2023

It may be a new year, but scammers are up to their old tricks. Here are some of the scams our Fraud team will be tracking again in 2023. Click on the links below to learn more about each scam type and learn how to protect your identity - and your money.

  • Payment App Scams

    Payments through Zelle, Venmo, and other apps are more common than ever. That's why scammers will often pose as your bank to steal your money.

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  • Cryptocurrency Scams

    With cryptocurrencies on the rise, it has become more commonplace to put money in currencies like bitcoin or Ether. Be sure you are well-informed about the risks before you invest.

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  • Debt Collection Scams

    If you receive a call about an unpaid balance, your first instinct may be to make good as soon as possible. But be careful: scammers can use that sense of urgency to extract your personal information.

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  • One-Time Password Scams

    One-time passwords can be a secure method of login authentication, but some scammers have turned to using email and text to steal your codes - and your credentials.

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Additional Information

From our contact center to our self-service member portal, our team is here to answer your security questions and help verify your account information.

  • General Questions

    If you are worried that your account information may be compromised, or have questions about your account, call member support immediately.

    Contact Us
  • Fraud and Disputes

    Visit Ask Amplify to learn how to file a fraud claim or dispute a transaction from an Amplify checking account, savings account, or credit card.

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