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Scheduled Downtime
Online and Mobile banking will be unavailable on Sunday, March 24th from 9:00AM until noon.
Contact Us
Share your questions or comments. We look forward to hearing from you!
For General Questions:
Call us at 800-237-5087 or 512-836-5901
Monday - Friday: 8:00am - 6:00pm
Saturday: 9:00am - 2:00pm
Additional Ways to Contact Us
Consumer: For questions or to report a lost or stolen debit or credit card (available 24/7)
- Personal Credit Cards: 800-558-3424
- Personal Debit Cards: 800-528-2273
Mailing Address
PO Box 85300
Austin, TX 78708-5300
Business: For questions or to report a lost or stolen debit or credit card (available 24/7)
- Business Credit Card: 866-552-8855
- Business Debit Card: 800-528-2273
Fax Numbers
- Member Service Requests: 512-491-1018
- Verification of Deposits & Levies: 512-904-2531
- Dealership info: 512-491-1098
- Mortgage Payoff or Verify Mortgage Request: 512-491-3706
Bank By Phone
Frequently Asked Questions
What can we help you with? Answers to some of our most commonly asked questions are below.
What is Amplify's ABA Routing Number?
How do I make a loan payment online?
What do I do if I forgot my online banking username (Login ID) or password?
What do I do if I am locked out of my online banking account from too many login attempts?
How do I reorder personal checks?
What do I do if I forgot my personal identification number (PIN)?
How do I notify Amplify about my travel plans?