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Fraud and Disputes

Information about how to file a debit card fraud claim or debit card dispute. Learn the differences between debit card fraud claims and debit card disputes.

Recorded instances of identity theft have soared by 584% over the last 20 years.

Consumer affairs

Dispute a Transaction

If you feel that someone is trying to take advantage of your cards or accounts, don’t worry: Amplify has your back. Our customer service team is standing by to help you challenge fraudulent activity and disputable transactions.


Identity Theft

Identity (ID) Theft is when a person uses someone else’s ID to profit for themselves. Often the ID thief will open new accounts in their victim’s name with no intention of ever paying on the accounts. In extreme cases, ID thieves will present a false ID when they have medical treatment or are arrested.

All types of ID theft are harmful to the victim. At a minimum, they could be left with delinquent accounts in their name that they have to fight to expunge from their record. At the other end of the spectrum, victims could have a warrant for their arrest due to illegal actions performed in their names.


What Is a Scam?

A scam, by definition, is a fraudulent or deceptive act or operation. Very often scams involve check fraud or counterfeit currency. The victim may not know of the fraud until it is too late and they take a loss.