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Amplify CU
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Austin, TX 78708
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Your Amplify Mastercard debit card lets you access your money anywhere

The Smart Way to Pay


Special benefits, purchase protection, and more

Your Amplify Mastercard debit card lets you access your money anywhere

The Smart Way to Pay


Special discounts, purchase protection, and more


The smart way to pay! The EMV chip Mastercard® Debit Card from Amplify is a safe and smart payment option with added benefits you can really use. Your new Amplify Mastercard Debit Card comes with great features like special discounts, purchase protection and more. Ready to get your card? Call us at 512-836-5901 or stop by any branch to pick yours up today!

What is EMV? EMV stands for Europay Mastercard Visa and refers to debit and credit cards that contain a special microprocessor chip. EMV chip cards protect against fraud by providing strong transaction security features not possible with traditional magnetic-stripe cards. By storing your card’s data on a chip, your account information can be changed dynamically with every use.

Your new Amplify EMV Chip Debit Card provides much more transactional security



  • Mastercard ID Theft ProtectionTM: Provides you with expert assistance 24/7 should you become the victim of Identity Theft. To bring you this benefit, Mastercard has partnered with CSID®, an industry leader in identity protection and fraud detection. To learn more or to register for early detection services with Mastercard ID Theft AlertsTM, visit
  • Mastercard Global ServiceTM: Provides around-the-clock customer service for all of your account-related questions
  • Zero Liability Protection: Protects you against unauthorized purchases on your card should your card be lost or stolen
  • eGuard: A 3D Secure Solution that provides an extra layer of security for eCommerce transactions.

eGuard FAQs

Have We Contacted You About Potential Debit Card Fraud?

Call us back at 800-889-5280 so we can work with you to determine if fraud is occurring on your card.

In addition to these built in benefits, Amplify has a library of articles related to protecting yourself from fraud and I.D. Theft.

Great Shopping Benefits

  • Extended Warranty: You get double the time period and a duplicate amount of coverage of the original manufacturer’s (or U.S. store brand) warranty for most items you purchase with your card, for a maximum of one year up to $10,000 coverage. To file a claim go to
  • Satisfaction Guarantee: Provides up to $250 per product if you become dissatisfied with the product within 60 days of purchase, and the merchant will not accept a return.
  • Price Protection: If you find a lower price within 60 days of purchase, Price Protection guarantees you the best price on products purchased with an eligible card by refunding the difference.

Need to Report Debit Card Fraud?

Call 800-808-6402 to report fraudulent activity on your debit card. An agent will be able to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m.


If the retailer has an EMV terminal, insert your card chip-first and face-up, and leave it in the terminal for the duration of the transaction. Depending on the merchant, you may be asked to enter your PIN, provide a signature, or do nothing at all.

Step1: Insert EMV Chip debit card into card reader at checkout and leave it inserted until your transaction is complete.
Step 2: Follow the card reader instructions; it may ask you to enter your PIN, sign your name, or do nothing.
Step 3: Remove your EMV chip debit card once your transaction is complete.


It will take several years for all ATMs to become chip-enabled. If an ATM is not chip-enabled, simply use it the way you normally would.

If using a chip-enabled ATM, the card must remain in the terminal for the duration of the transaction.

  • If it’s a motorized card reader that pulls your card inside the terminal, it works just as it always has. Your card will be automatically returned at the end of the transaction.
  • If you’re using a "quick-dip reader" at a chip-enabled ATM, you’ll need to leave the card in the slot for the entire transaction. More than likely, on-screen cues will prompt you when it’s time to remove your card.

Remove your card once the transaction is complete.

Use your Amplify EMV debit card at any ATM


  • What is EMV?  
  • What do I do if I find an unauthorized charge on my Amplify debit card?  
  • What is the difference between a dispute and debit card fraud?  
  • What form(s) do I need to file my debit card dispute or fraud claim?  
  • What is a debit card dispute, and how do I file one?  
  • How is my dispute processed?  
  • What is a fraudulent transaction?  
  • How do I notify Amplify of fraudulent activity on my debit card?  
  • How is my fraud claim processed?  
* These are summary descriptions only. Additional terms, conditions, and exclusions apply. Contact your issuing financial institution for complete coverage terms and conditions or call 1-800-MASTERCARD for assistance. Applicable to U.S. Cardholders only. Valid for Amplify Mastercard.
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