Mobile Banking FAQs

 

What is the URL to access MobileBanking with my mobile device?

The URL is http://mobile.goamplify.com

 

I tried to access MobileBanking, but I get a "page not found" error. What's the deal?

Make sure you didn't type "www" at the beginning of the URL. The URL is just http://mobile.goamplify.com. No "www" needed.

 

How much does it cost to use MobileBanking?

AMPLIFY does not charge any fees to use MobileBanking! However, your wireless service provider may charge additional fees for internet access and / or for the bandwidth used. Contact your wireless service provider to get more details on the actual cost of using your device to access the internet.

 

I can't figure out how to access the internet with my phone. Can AMPLIFY help me?

We can try! However, with so many different types of phones that support internet access, it's really hard for us to be able to walk you through the details. Your best option for help would be to consult the manual that came with your phone, or contact your wireless service provider for assistance.

 

Is it safe to access my accounts using this technology?

In a word, YES! MobileBanking is brought to you in partnership with MShift, Inc (www.mshift.com), and allows access to your AMPLIFY account from any web-enabled mobile phone, Palm Handheld, Pocket PC Device, or RIM Blackberry Pager. MobileBanking  requires the same secure login information that is used to login to AMPLIFY Online Banking. PIN numbers are never stored at any stage. Your data is encrypted using the Wireless Transport Layer Security (WTLS) protocol, which provides the highest level of security available today.  Additionally, all data that passes between the wireless gateway, MShift’s servers, and AMPLIFY’ web servers is encrypted using the Secure Socket Layer (SSL) layer. MobileBanking has a built-in Session Time-Out after 5 minutes of user inactivity.  This prevents someone from picking up an AMPLIFY member’s wireless device and accessing their accounts if they forget to logout from their previous session.

 

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