Contact Us: Email Addresses

 

Please remember: Email is not a secure method of communication. Please do not send confidential information such as your complete credit card number or Personal Identification Number (PIN) in your email. For requests of a sensitive nature, please use our secure contact form. If we are online, click the Live Chat icon at the top of the page and open a secure live chat session with an AMPLIFY professional! For your protection, we ask that you do not submit financial transaction requests. Any request that requires positive member identification will not be processed.

We look forward to hearing from you!

Account inquiries and Online Banking technical support

cumail@goamplify.com Use this address for questions about your accounts, account requests, general Credit Union information, or questions or comments about any of our products or services. This address is also used for questions or problems concerning Online Banking.

Other e-mail addresses

web@goamplify.com Use this address for questions or comments about the content of this Web site, including any questions or concerns you may have about Web site security issues. (Questions regarding Online Banking should be directed to cumail@goamplify.com. ceo@goamplify.com Use this address to direct your e-mail to the president of AMPLIFY.

 

Brockton	Hours
Mailing Address: P. O. Box 85300 Austin, TX 78708 Physical Address: 2608 Brockton Lane Austin, TX 78758 (Brockton @ Burnet)	Drive Thru: Mon - Fri: 7:30am - 6:00pm Saturday: 8:00am - 1:00pm Lobby: Mon - Fri: 9:00am - 5:00pm Saturday: 9:00am - 1:00pm
Pond Springs	Hours
Mailing Address: P. O. Box 85300 Austin, TX 78708 Physical Address: 13050 Pond Springs Rd. Austin TX, 78729 (Pond Springs @ Hunter's Chase)	Drive Thru: Mon - Fri: 7:30am - 6:00pm Saturday: 8:00am - 1:00pm Lobby: Mon - Fri: 9:00am - 5:00pm Saturday: 9:00am - 1:00pm
Cedar Park	Hours
Mailing Address: P. O. Box 85300 Austin, TX 78708 Physical Address: 202 Walton Way, Ste 200 Cedar Park, TX 78613 (Near Wal-Mart)	Drive Thru: Mon - Fri: 7:30am - 6:00pm Saturday: 8:00am - 1:00pm Lobby: Mon - Fri: 9:00am - 5:00pm Saturday: 9:00am - 1:00pm
La Frontera	Hours
Mailing Address: P. O. Box 85300 Austin, TX 78708 Physical Address: 115 Sundance Pkwy, Ste. 500 Round Rock, TX 78681 (La Frontera complex, between Mongolian Grill & Starbucks, across from Krispy Kreme)	Lobby: Mon - Sat: 10:00am - 6:00pm
Contact Center
Mon - Fri: 8:00am - 5:00pm Saturday: 9:00am - 1:00pm

 

Amplify's Board of Directors:

The Board of Directors is the overall governing body of the credit union to which the CEO/President and management are responsible.  This group of officials elected from the membership of the credit union has ultimate responsibility for establishing and maintaining the credit union’s governance processes, and for obtaining assurances concerning the effectiveness of the credit union’s risk management and control processes.  If you have questions for the Board of Directors, please write to the following address:

 

Chairperson, Board of Directors

Amplify Federal Credit Union

PO Box 85300

Austin, TX 78708

 

or email your questions to board@goamplify.com.

 

Supervisory Committee

The Supervisory Committee’s primary role is to engage a third-party accounting firm to conduct the credit union’s annual audit.  Although separate from the Board of Directors, membership to this Committee is granted by the Chairman of the Board to interested and qualified candidates from the membership of the credit union.  The Committee directs the Internal Audit function, acts as intermediary for ethical and legal issues, and deals in matters of safety and soundness for the credit union. If you have questions for the Committee, please write in confidence to the following address:

 

Chairperson, Supervisory Committee
Amplify Federal Credit Union
P. O. Box 82505
Austin, TX 78708-2505